Service
Virtual Assistants
A dedicated virtual assistants takes over your inbox, calendar, scheduling, and day-to-day admin, so your core team can spend that time on growth instead.
5–7 days
Average match time
60%
Cost savings vs local hire
98%
Client retention
The role
Our Virtual Assistants are hand-picked for Australian businesses that need reliable, proactive support without the overhead of a local full-time hire. Every candidate completes skills assessments, communication reviews, and reference checks before reaching your shortlist.
From inbox management and calendar coordination to CRM updates and client follow-ups, your VA becomes an extension of your team — working AEST hours and adapting to your tools and processes from day one.
What they handle
- 01 Inbox & calendar management
- 02 CRM data entry & updates
- 03 Client follow-ups & scheduling
- 04 Travel & expense coordination
- 05 Document preparation & filing
- 06 Research & reporting
What you get
Key deliverables from week one
Concrete outputs your Virtual Assistants will own once they are onboarded.
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01
Admin support
Email triage, scheduling, and day-to-day operational tasks handled reliably.
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02
Client communication
Professional responses and follow-ups that represent your brand.
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03
Process documentation
SOPs and workflows documented as your VA learns your business.
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04
Weekly reporting
Clear summaries of completed work, priorities, and blockers.
Use cases
Where this role fits best
- Solo founders drowning in admin
- Agencies needing client coordination
- Professional services firms
- E-commerce order & support overflow
Industries
Commonly hired by
Also available
Hire Virtual Assistants
Requirements, FAQs, and dedicated hiring information for this role.
Open hire page →Why Apex Admins
Why hire Virtual Assistants through us
You get people who have already been screened — not a pile of CVs to sort through.
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Fast placement
Matched candidates within 5–7 business days.
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Fully vetted
Skills tested, references verified, interview-ready.
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AEST aligned
Working Australian business hours for real-time collaboration.
How it works
Four steps to your new Virtual Assistants
A clear process from first call to someone working in your business.
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1
Tell us what you need
A short call to understand the role, hours, tools, and team fit.
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2
Review your shortlist
We send a small number of suitable candidates — not a long list to wade through.
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3
Interview and trial
Meet the people you like. Run a trial before any longer commitment.
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4
Onboard and grow
Once someone is working well, it is easy to add more roles as you scale.
Questions
Common questions about Virtual Assistants
Straight answers before you book a consultation.
Related
You may also need
Get started
Ready to hire Virtual Assistants?
Book a free consultation. Shortlist usually within a week. Pay nothing until you hire.
Book Consultation